Happy Mother's Day

FAQ

If you have any questions about shopping at our shop, we’ve answered our most frequently asked questions below to better assist you. If your question isn’t covered here, feel free to contact us anytime.


What are your blankets made of?

All blankets are 280GSM flannel materials. We use durable, attractive, comfortable, and easy-to-clean materials.


What are my shipping options?

We offer two main flat-rate shipping methods:

• Standard Shipping: $8 for all items, average delivery time: 12–20 business days.

• Express Shipping: $20 for all items, average delivery time: 8–12 business days.


Where can I track my order?

You may track your order on the official website of the shipping carrier, or using the 17track.com tracking system. Once your order ships, we will send you the tracking number and the name of the shipping carrier. Simply enter the tracking code to view your package’s current status.


Can I customize products using my own images?

Absolutely! Send us your image or illustration, and we will bring your design to life. All products are made to your preferences, and we will make sure you are fully satisfied.


Will paying for my order expose my account information?

No, your information is completely safe. We use PayPal as our main payment processor. All transactions are handled securely through PayPal, and we do not receive or store any of your private payment details.


Have a questions not address here? Please email us at bulkfactory2024@126.com or WhatsApp +86 18159442697 for help!